Booking & Pricing
How do I get a price? ▼
Enter your pickup and drop-off address on our website. Our instant quote calculator shows your price immediately based on distance, vehicle class, time of day, and any applicable surcharges. No hidden fees.
What vehicles do you offer? ▼
We offer 4 vehicle classes: Business Class (up to 3 passengers), First Class (up to 3 passengers), Business SUV (up to 5 passengers), and Stretch Limousine (up to 8 passengers). Enter your route to get an instant fixed fare for each class.
Are there any extra charges I should know about? ▼
Our quote shows everything upfront including: airport fee ($25), rush hour surcharge (15%), late night surcharge (20%), weekend surcharge (12%), and long-distance surcharge (10% over 75mi). Meet & greet, child seats, and extra stops are also shown before you book.
How do I pay? ▼
We use Stripe for secure payment. All major credit and debit cards are accepted. You're redirected to Stripe Checkout, and once payment is confirmed, you receive an instant confirmation email.
Airport Transfers
How does flight tracking work? ▼
When you enter your flight number, we monitor it in real-time. If your flight is delayed, we update your driver's schedule automatically. You choose a "buffer time" after landing — we calculate your pickup based on that buffer plus any delays.
How long will the driver wait for me? ▼
All airport pickups include 60 minutes of complimentary waiting time from the flight's actual landing. For standard pickups, 15 minutes are included. After that, waiting time is charged at a prorated hourly rate.
What airports do you serve? ▼
In the SF Bay Area: SFO (San Francisco International), OAK (Oakland), SJC (San Jose). In Dallas-Fort Worth: DFW (Dallas-Fort Worth International) and DAL (Dallas Love Field).
Cancellations & Policies
What is your cancellation policy? ▼
Free cancellation up to 24 hours before pickup. Cancellations within 24 hours may incur a fee. Cancellations within 2 hours of pickup are non-refundable. See our full
Cancellation Policy.
What happens if I need to modify my booking? ▼
Contact us as soon as possible at +1 (925) 546-9711 or info@limoryder.com. Modifications are subject to availability. Date/time changes more than 24 hours in advance are typically free.
Service Areas
Where does LimoRyder currently operate? ▼
We currently serve the San Francisco Bay Area (SF, SFO, Oakland, San Jose, Palo Alto, Napa, and surrounding cities) and the Dallas-Fort Worth Metroplex (Dallas, DFW Airport, Fort Worth, Plano, Frisco, Irving, Arlington, and surrounding cities).
When will you expand to other cities? ▼
We're expanding to 18+ US cities over the next 24 months. Sign up at our
Cities page to get notified when we launch in your area.